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{{sticker.text}}
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01m
{{sticker.text}}
{{sticker.text2}}
{{deviceBrand}}
{{deviceModel}}
from
{{prefixRM(addCommaForCurrency(devicePromoPrice))}}{{monthlyText}}
RRP {{prefixRM(addCommaForCurrency(deviceOriginalPrice))}}
RRP {{prefixRM(addCommaForCurrency(deviceOriginalPrice))}}
from
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{{prefixRM(addCommaForCurrency(devicePromoPrice))}}{{monthlyText}}
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{{monthlyText}}
{{planStickerText}}
{{planStickerText}}
{{planShortName}}
RM
{{currentPrice}}
{{currentPriceSuffix}}
{{currentPrice}}
{{currentPriceSuffix}}
{{activeCard === anchorName ? `Selected` : selectableCardBtmCtaText }}
{{title}}
{{description}}
{{btmDescription}}
{{btmDescriptionDate}}
{{submittedDetailsLabel}}
- {{interestedInLabel}}
- {{data.find(item => item.fieldName === 'IM_INTERESTED_IN' ).fieldValue}}
- {{salutationLabel}}
- {{data.find(item => item.fieldName === 'SALUTATION' ).fieldValue}}
- {{fullNameLabel}}
- {{data.find(item => item.fieldName === 'NAME' ).fieldValue}}
- {{idTypeLabel}}
- {{data.find(item => item.fieldName === 'ID_TYPE' ).fieldValue}}
- {{idNumberLabel}}
- {{data.find(item => item.fieldName === 'ID_NO' ).fieldValue}}
- {{mobileNumberLabel}}
- {{data.find(item => item.fieldName === 'PHONE_NO' ).fieldValue}}
- {{emailAddressLabel}}
- {{data.find(item => item.fieldName === 'EMAIL' ).fieldValue}}
- {{adresssLineLabel}}
- {{data.find(item => item.fieldName === 'ADDRESS_LINE' ).fieldValue}}
- {{postcodeLabel}}
- {{data.find(item => item.fieldName === 'POSTCODE' ).fieldValue}}
- {{stateLabel}}
- {{data.find(item => item.fieldName === 'STATE' ).fieldValue}}
- {{cityLabel}}
- {{data.find(item => item.fieldName === 'CITY' ).fieldValue}}
{{yourSelectedPlanLabel}}
- {{broadbandPlanLabel}}
- {{data.find(item => item.fieldName === 'BROADBAND_PLAN' )?.fieldValue}}
- {{selectedPostpaidOptionPlanLabel}}
- {{selectedPostpaidOptionPlan}}
- {{monthlyFeeLabel}}
- {{data.find(item => item.fieldName === 'MONTHLY_FEE' )?.fieldValue}}
{{personalDetailsFormLabel}}
- {{salutationLabel}}
- {{data.find(item => item.fieldName === 'SALUTATION' )?.fieldValue}}
- {{fullNameLabel}}
- {{data.find(item => item.fieldName === 'NAME' )?.fieldValue}}
- {{idTypeLabel}}
- {{data.find(item => item.fieldName === 'ID_TYPE' )?.fieldValue}}
- {{idNumberLabel}}
- {{data.find(item => item.fieldName === 'ID_NO' )?.fieldValue}}
- {{mobileNumberLabel}}
- {{data.find(item => item.fieldName === 'PHONE_NO' )?.fieldValue}}
- {{emailAddressLabel}}
- {{data.find(item => item.fieldName === 'EMAIL' )?.fieldValue}}
{{installationAddressFormLabel}}
- {{installationBuildingNameLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_BUILDING_NAME' )?.fieldValue}}
- {{installationUnitBlockLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_BLOCK_NUMBER' )?.fieldValue}}
- {{installationUnitNumberLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_UNIT_NUMBER' )?.fieldValue}}
- {{installationAddressLineLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_ADDRESS_LINE' )?.fieldValue}}
- {{installationPostcodeLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_POSTCODE' )?.fieldValue}}
- {{installationStateLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_STATE' )?.fieldValue}}
- {{installationCityLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_CITY' )?.fieldValue}}
- {{installationServiceProviderLabel}}
- {{data.find(item => item.fieldName === 'SERVICE_PROVIDER' )?.fieldValue}}
{{registrationAddressFormLabel}}
- {{registrationBuildingNameLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_BUILDING_NAME' )?.fieldValue}}
- {{registrationUnitBlockLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_BLOCK_NUMBER' )?.fieldValue}}
- {{registrationUnitNumberLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_UNIT_NUMBER' )?.fieldValue}}
- {{registrationAddressLineLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_ADDRESS_LINE' )?.fieldValue}}
- {{registrationPostcodeLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_POSTCODE' )?.fieldValue}}
- {{registrationStateLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_STATE' )?.fieldValue}}
- {{registrationCityLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_CITY' )?.fieldValue}}
- {{registrationServiceProviderLabel}}
- {{data.find(item => item.fieldName === 'SERVICE_PROVIDER' )?.fieldValue}}
Stay Connected, Even When Travelling
Get full speed abroad with our best roaming passes included with your plan, or get any of these add-ons.
Free Global Roaming
Multi-Day Roaming
Single Day Roaming
Multi-Day Roaming passes are shareable for all lines under ULTRA Family 128
Multi-Day Roaming passes are shareable for all lines under ULTRA Family 128
Multi-Day Roaming passes are shareable for all lines under ULTRA Family 128
Multi-Day Roaming
Single Day Roaming
Where are you travelling to?
Top trending destinations
Roam Overseas with These Simple Steps
Step 1
Activate
International
Roaming
Get your phone ready for international roaming with these steps before you depart.
Step 2
Enable Data
Roaming
Upon arrival at your travel destination, enable data roaming for your mobile phone.
Step 3
Connect to
an Operator
Select U Mobile's preferred roaming operators under your mobile phone settings
Step 4
Start
Roaming
Daily charges will incur once you start surfing.
Having trouble while roaming?
No worries, we’re just a call away. Contact our Overseas Careline Call number and we’ll help you sort it out in no time.
Overseas Careline Call
More Services
Postpaid Plans
Looking for the best postpaid plan in Malaysia? Explore ULTRA Postpaid with unbeatable data, global roaming, ULTRA5G Priority Pass and ULTRA Security.
Learn more
Data Plans
Enjoy the No.1 ULTRA Prepaid data plan with unlimited internet, no restrictions and no speed caps. Activate now for a truly limitless experience.
Learn more
Switch to U
Enjoy more awesome perks and rebates when you Switch to U!
Get MyUMobile App Now!
Enjoy a better, faster and safer experience today!
Frequently Asked Questions
Multi-Day Roaming
24-Hour Roaming
ULTRA Postpaid Roaming
International Roaming
Before Departure
What are the available Multi-Day Roaming Passes?
Below are the new Multi-Day Roaming Passes for all U Mobile Postpaid and Prepaid subscribers:
| Roaming Passes | 5-Day Roaming (SG/IDN/TH) | 7-Day Roaming (Multi-Country) |
30-Day Roaming (Multi-Country) | 10-Day Roaming (ASEAN) |
|---|---|---|---|---|
| Validity | 5 Days | 7 Days | 30 Days | 10 Days |
| Price | RM30 | RM60 | RM115 | RM90 |
| Countries | 3 | 16 | In over 50 destinations | 9 |
| Data Quota | 2GB High-speed Roaming Data daily, refreshed based on the Roaming Pass purchase time (Malaysia Time). Upon depletion, you can continue browsing at reduced speed up to 512kbps. |
1GB High-speed Roaming Data daily, refreshed based on the Roaming Pass purchase time (Malaysia Time). Upon depletion, you can continue browsing at reduced speed up to 512kbps. |
||
| Roaming Add-Ons | 2GB High-speed Data for RM10 Valid for 24 hours. *Only valid for purchase with an active Roaming Pass. |
- | ||
Note: The Multi-Day Roaming Passes do not cover call & SMS usage or data usage in Maritime areas (International Waters Cruise Ship)
What are the eligible destinations for the Multi-Day Roaming Passes?
The Multi-Day Roaming Passes can be used across the destinations listed below, according to the specific passes.
| Roaming Passes | 5-Day Roaming (SG/IDN/TH) | 7-Day Roaming (Multi-Country) |
30-Day Roaming (Multi-Country) | 10-Day Roaming (ASEAN) |
|---|---|---|---|---|
| Destinations | Singapore, Indonesia, Thailand | Australia, Bangladesh, China, Hong Kong, Indonesia, Macau, Singapore, South Korea, Taiwan, Thailand, Japan, Kazakhstan, New Zealand, Russia, Saudi Arabia, Vietnam | Over 60 destinations /en/personal/mobile-plans/roam-travel/roaming#multi-day-roaming |
Brunei, Cambodia, Indonesia, Laos, Philippines, Singapore, Thailand, Timor-Leste, Vietnam |
The destinations are subject to change. Please refer to /en/personal/mobile-plans/roam-travel/roaming#multi-day-roaming or the MyUMobile App for the latest applicable destinations
Scenario:
If you’re traveling to Singapore and then to Indonesia within 5 days, you can purchase a 5-Day Roaming (SG/IDN/TH) pass and enjoy unlimited roaming across both destinations.
Are the Multi-Day Roaming Passes auto-renewable?
All Roaming Passes are not auto-renewable. You will need to repurchase your desired Roaming Pass via MyUMobile App if you wish to continue using roaming services.
What are the new 24-Hour Roaming Passes?
The new 24-Hour Roaming Passes let you enjoy Unlimited Internet access at selected destinations when you connect to the network of our preferred roaming operator while travelling.
Below are the available 24-Hour Roaming Passes
| Roaming Passes | 24-Hour Roaming RM15 | 24-Hour Roaming RM38 |
|---|---|---|
| Validity | 24 Hours | 24 Hours |
| Price | RM15 | RM38 |
| Countries | 10 (Multi-Country) |
Over 50 (Multi-Country) |
| Data Quota | 1GB High-speed Roaming Data valid for 24 hours based on the Roaming Pass purchase time (Malaysia Time). Upon depletion, you can continue browsing at reduced speed up to 512kbps. |
|
Which destinations are the 24-Hour Roaming Passes available in?
The 24-Hour Roaming Passes are available in over 60 destinations, see the list below for details:
| Roaming Passes | 24-Hour Roaming RM15 | 24-Hour Roaming RM38 |
|---|---|---|
| Countries | Australia, Bangladesh, China, Hong Kong, Indonesia, Macau, Singapore, South Korea, Taiwan, Thailand | Albania, Austria, Azerbaijan, Belgium, Brunei, Bulgaria, Cambodia, Canada, Croatia, Czech Republic, Denmark, Egypt, France, Finland, Germany, Greece, Hungary, Iceland, India, Ireland, Italy, Japan, Kazakhstan, Laos, Latvia, Lithuania, Luxembourg, Mongolia, Montenegro, Nepal, Netherlands, New Zealand, Oman, Pakistan, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Slovakia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Timor Leste, Turkey, UAE, UK, Ukraine, USA, Vietnam |
Can the 24-Hour Roaming Passes be used in 2 different countries?
Yes it can. The 1GB High-speed Roaming Data is valid to be used in 2 different countries within 24 hours based on the respective passes.
For example:
You landed at Singapore Changi Airport at 11am and are waiting for your flight transfer to Australia at 4pm. Upon turning on Data Roaming, the 24-Hour Roaming RM15 - Auto will be provisioned to you. You will be able to use this 24-Hour Roaming Pass, with 1GB High-speed Roaming Data, in both countries.
Do ULTRA Family 128, ULTRA Global 98 and ULTRA Postpaid 68 come with Free Data Roaming and Free Incoming Calls?
Yes, ULTRA Family 128, ULTRA Global 98 and ULTRA Postpaid 68 come Free Data Roaming and Free Incoming Calls with no additional charges in selected destinations while receiving calls abroad.
How much roaming data quota do I get?
| Postpaid Plan | ULTRA Postpaid 68 | ULTRA Global 98 | ULTRA Family 128 |
|---|---|---|---|
| Roaming Data Quota | 15 GB/ month | 15 GB/ month | 15GB/ month (Shareable for all lines) |
| Countries | Singapore, Indonesia, Thailand | Over 60 destinations /en/personal/support/terms-conditions/postpaid/u-postpaid-roaming |
|
| Incoming Call while Abroad | FREE according to Data Roaming Destinations | ||
What are the selected destinations and preferred roaming network that qualify for the 15GB free roaming and incoming calls when abroad?
For ULTRA Postpaid 68 Free Data Roaming and Free Incoming Calls is available for Singapore, Indonesia and Thailand.
For ULTRA Family 128, Free Data Roaming and Free Incoming Calls is available in over 60 destinations. Kindly check out the destination list in /en/personal/support/terms-conditions/postpaid/u-postpaid-roaming.
What is International Roaming about?
International Roaming is a service that allows you to do the below when you are overseas:
- Access to high-speed roaming data with local operators
- Make & receive voice calls
- Send & receive SMS/MMS
What are the rates for roaming calls / SMS / data charges?
The charges are based on the countries and operators you have selected. For the full list, please click here.
Are there any peak/off-peak hours to make an international call?
Yes, charges would vary for peak and off-peak hours according to our roaming partner’s charges.
Step 2
International Roaming Activation
Tap the "Activate International Roaming" toggle to initiate the activation process.
Step 3
Confirmation SMS
Wait for an SMS confirmation regarding your International Roaming activation.
Step 4
Successful Roaming Activation
After a few seconds, refresh the app on the home screen, and you should see the toggle activated in "Settings".
- For Family Share Plans, only the principal member can enable International Roaming for other members.
- Non-Malaysians must visit their nearest U Mobile Store to activate International Roaming.
If you’re using an iPhone, turn off iCloud Backup over mobile data to prevent excessive roaming data usage
Step 1
Go to settings and click on iCloud.
Step 2
Click on iCloud Backup.
Step 3
Turn off back up over mobile data.
